Returns

Please contact us through the contact form on the site to discuss any returns, and we will be happy to get back to you ASAP.
Items cannot be returned that have been consumed, opened, used, or otherwise tampered with.
The terms set out below apply at all times:
(i) In the event of Goods supplied being proved to the satisfaction of the Seller to be of defective quality the Seller’s liability shall not extend beyond refunding the invoice price or, at the Seller's option, replacing such goods. No claim concerning the quality of goods will be considered unless made in writing to the Seller within the following time limits:
(a) Where physical damage is found - 14 days after receipt of goods.
(b) Other defects - within 14 days of the defect being located but not later than 30 days after despatch from the Seller's Works.
No goods will be accepted for return whatever reason without the Seller's written approval and where it is agreed by the Seller that goods will be returned they will be so returned within 90 days from the date of delivery to the Buyer. Goods returned to and accepted by the Seller as such will be replaced as originally ordered or will be credited but shall not form part of any claim for work done by the Buyer, transport costs, consequential damages or any expense whatsoever incurred.
Defects in quality or dimensions in any delivery shall not be a ground for cancellation of the remainder of the order. All works executed by the Seller on defective information or products supplied by the Buyer, shall be charged in full. Each delivery shall stand as a separate contract.
(ii) Save as aforesaid and as provided in Section 12 of the Sale of Goods Act 1979 the Seller shall not be liable to the Buyer for any loss or damage whatsoever suffered as a result of a defect in quality or the fact that the goods are not fit for a particular purpose and without prejudice to the generality of the foregoing:
(a) any implied term, condition or warranty statutory or otherwise as to the quality of the goods sold or their fitness for any particular purpose is hereby excluded; and
(b) the Seller shall be under no liability for any loss, injury or damage (whether direct, indirect or consequential) howsoever arising including (but not by way of limitation) any loss or damage in respect of loss of profits or income or business or use of whatsoever kind that may be suffered by the Buyer or any third party.
(c) notwithstanding any description of the Goods which the Seller may have given or any sample which the Seller may have supplied, this sale shall not constitute a sale by description or a sale by sample.
(iii) Without prejudice to the generality of the foregoing no warranty or representation given by or on behalf of the Seller including but not by way of limitation any advice as to the use or performance of goods supplied by the Seller shall be binding upon the Seller unless specifically stated in writing to be incorporated in the contract.
(iv) For the avoidance of doubt, no liability for death or personal injury is excluded.

Please contact us through the contact form on the site to discuss any returns, and we will be happy to get back to you ASAP.

 Items cannot be returned that have been consumed, opened, used, or otherwise tampered with.

The terms set out below apply at all times:

        (i)     In the event of Goods supplied being proved to the satisfaction of the Seller to be of defective quality the Seller’s liability shall not extend beyond refunding the invoice price or, at the Seller's option, replacing such goods.  No claim concerning the quality of goods will be considered unless made in writing to the Seller within the following time limits:

(a)    Where physical damage is found - 14 days after receipt of goods.

(b)    Other defects - within 14 days of the defect being located but not later than 30 days after despatch from the Seller's Works.

No goods will be accepted for return whatever reason without the Seller's written approval and where it is agreed by the Seller that goods will be returned they will be so returned within 90 days from the date of delivery to the Buyer.  Goods returned to and accepted by the Seller as such will be replaced as originally ordered or will be credited but shall not form part of any claim for work done by the Buyer, transport costs, consequential damages or any expense whatsoever incurred.

Defects in quality or dimensions in any delivery shall not be a ground for cancellation of the remainder of the order.  All works executed by the Seller on defective information or products supplied by the Buyer, shall be charged in full.  Each delivery shall stand as a separate contract.

        (ii)    Save as aforesaid and as provided in Section 12 of the Sale of Goods Act 1979 the Seller shall not be liable to the Buyer for any loss or damage whatsoever suffered as a result of a defect in quality or the fact that the goods are not fit for a particular purpose and without prejudice to the generality of the foregoing:

(a)    any implied term, condition or warranty statutory or otherwise as to the quality of the goods sold or their fitness for any particular purpose is hereby excluded; and

(b)    the Seller shall be under no liability for any loss, injury or damage (whether direct, indirect or consequential) howsoever arising including (but not by way of limitation) any loss or damage in respect of loss of profits or income or business or use of whatsoever kind that may be suffered by the Buyer or any third party.

(c)    notwithstanding any description of the Goods which the Seller may have given or any sample which the Seller may have supplied, this sale shall not constitute a sale by description or a sale by sample.

        (iii) Without prejudice to the generality of the foregoing no warranty or representation given by or on behalf of the Seller including but not by way of limitation any advice as to the use or performance of goods supplied by the Seller shall be binding upon the Seller unless specifically stated in writing to be incorporated in the contract.

        (iv)   For the avoidance of doubt, no liability for death or personal injury is excluded.